JB Zimmerman Ace Hardware

A friend recommended JB Zimmerman to me last year, (2022) when I needed an over-the range microwave and dishwasher. I worked with Rachel Miller in Sales. Rachel was very helpful and extremely knowledgeable in appliances. It is very rare these days to have employees who know and understand their products. Very refreshing! And their pricing was good and competitive. Both were delivered and installed in a professional manner. Fast forward to August/September 2023. I needed a dryer and refrigerator, and called on Rachel Miller at JB Zimmerman again. She was great to deal with again, and was very helpful in choosing the dryer and refrigerator. Dave Benedick finalized the order, and he too was very helpful and knowledgeable. Nate and Tony delivered and installed the refrigerator and dryer. Both appliances were difficult installs. Both the old and new refrigerator doors had to be removed and re-installed and the front door had to be removed and reinstalled. The dryer install required a basement door and storm door to be disassembled and removed, than reinstalled. Both Nate and Tony were professional and careful in their work. JB Zimmerman is a first rate, first class company with wonderful employees. I HIGHLY recommend them for your new appliances!

Great little place but prices are a bit higher than other places. However, it has things other places don't. Looked a million places for macrame plant holder for my hanging plant. Pleasantly surprised they carries them and lots if other neat little things including Halloween decorations. As a female, hardware stores aren't frequently a place I'd go, but this has lots of household items too.

Not realizing the store was to close soon, I am spending time trying to figure out which paint I should buy. Everyone I encountered was polite & with no “Hurry up we’re closing” attitude. I was directed to a gal who worked actually worked with some of those paints & voila my project is turning out perfect. Thx for all the help & advice & the kindness. I’ll be back for more things on my list but at an earlier time. lol

Always super helpful. Stopped in today thinking I’d have to fork out $50 and get a whole new water filter assembly since the old one was stuck fast and instead of selling me a brand new assembly (that wasn’t the brand I wanted) they helped me get the old one free. Just a great example of how helpful these guys are with outstanding customer service. I pass another hardware store to get to these guys since I know they are knowledgable and care about their customers more then just making money. I will support these guys with my business whenever I can! Good job JB!